About 370 employees work at Lufthansa CityLine’s Administration at Cologne/Bonn Airport in the areas of Finance and Purchasing, Personnel and Social Services, Crew Planning and Station Services as well as the Integrated Operational Center (IOC). The IOC controls all flights operated within the Lufthansa Regional network, that is those of Lufthansa CityLine and its regional partners Eurowings, Augsburg Airways and Air Dolomiti. While adhering to economic targets for flight operations and fulfilling legal and aviation law regulations, the focus of operations management is on high levels of reliability and punctuality.
Do you have an enquiry about your flight booking or your reservation? The Lufthansa Call Center can be reached 24 hours a day, 7 days a week on:
Tel.: +49 - (0)1805 - 805 - 805*
*(€0.14/min. from the Deutsche Telekom landline network; call charges may vary dependent upon network operator or mobile network provider)
Do you need information about our frequent flyer programme? The Miles & More service hotline is open Monday - Saturday from 7:00 - 22:00:
Tel.: +49 - (0)52 41 - 999 - 111
Our main switchboard can be reached on:
Tel.: +49 - (0)2203 - 596 - 0